Voluntary Benefit Offerings

Carrier: AFLAC
AFLAC Customer Service Phone: 800-433-3036 or 434-296-9500
AFLAC Group Number: 0000026858 

AFLAC Group Claims

Additional enrollment services provided by BOST Benefits:
Michelle Lawson
Phone: 434-296-9500

Voluntary benefits are offered to employees working 25 or more hours per week. Enrollment is available for new hires (have 30 days to complete online application process) and during the school division open enrollment period in November for coverage to start January 1.

Login Instructions for AFLAC Voluntary Benefit Enrollment

  • Initial Password: Date of Birth (MMDDYYYY)  (Example: May 1,1975 = 05011975)

  • Call Center phone number for log in issues or enrollment questions: (866) 793-5233

Continuing Your Aflac Coverage after Leaving Employment

Your Aflac Group coverage is portable. You can keep your Aflac coverage even if you leave Augusta County Schools. This includes dependent coverage that is in effect on the date your employment terminates.

To keep your coverage in force on an individual-pay basis, follow the instructions below:

  • When you leave employment, call Aflac Group within 31 days of separation and request to continue coverage.

  • Aflac will mail a Continuation of Coverage form to your home.

    • Send your completed form, required premium, and voided check to AFLAC GROUP INSURANCE, P.O. BOX 84069, COLUMBUS, GA 31908-4069 within 31 days of your payroll termination date. Make check payable to Aflac Group and be sure to include your certificate number. 

Customer service representatives available at 1-800-433-3036 Monday through Friday, 8 AM to 8 PM EST.